I purchased and 4 weeks later the picture went
Friday, April 27th, 2012I purchased Dec, 2011 and also 4 weeks later the particular picture went. Called regarding warranty program, diagnosed about phone, gave myself a ref number and the phone number for the repair place. I called the fix place when they called and also left a recorded information saying they got the work order, nothing otherwise. When We called all of them they stated the part was ordered and it could take 1 to 2 weeks to get. It’s recently been 17 days and no call and so i called the particular repair place back. The component is about back order and so they can’t carry out anything about it and to call Toshiba. I called Toshiba and so they escalated the decision to an instance Manager who explained the component was about back purchase and he could not give myself an estimate whatsoever of the length of time it would certainly take. I asked him to just replace the tv and this individual said this individual couldn’t do this now. That the only thing I could do was await the component. I asked if they were having a problem with this tv using the screen venturing out and this individual said no- not to many with this (more…)